Canny
You can now issue
credit notes
to efficiently manage billing corrections—whether due to canceled classes, duplicate charges, or other errors. This allows you to update invoices without manual edits, maintaining both accuracy and transparency. 🔄
To create a credit note, go to
Billing
→
Credit notes
, and click on
Add credit note
. You can adjust the reason, amount, and how the credit is applied—either to the customer’s balance or as a refund.